Testimonials

Best Secondhand car dealership in Norwich

What lovely and friendly people at the value car Centre! Very helpful in finding me a car that was to my Liking. I highly recommend the value car Centre lots to choose from.
Anonymous, 05 Feb 2022
 

Polo gti

I was sceptical at first of buying a new car from so far away from home but as soon as I got there the first day I was met with a lovely man called jay who made me feel very welcomed he spoke to me about the car and it’s history then handed me the to go investigate it I fell in love straight away he told me I could take it for a test drive by myself which was strange at first but I felt like I own the car already car was in perfect condition he told me it need a service and once over before letting me take it 3 days later he phoned me to say my cars ready it’s been 2 months now never been happier there’s cars here for everyone’s budget and taste will be coming back soon thanks jay
Mo, 07 Jun 2022
 

Nice friendly dealer

I bought a Tesla Model 3 Performance from the guys at TVCC, really nice, friendly and not pushy. Unaccompanied test drive, as much time as I wanted to look at the car. Allow you to secure a car with a small deposit taking the potential stress of missing out of the car. I highlighted some issue with the car all of which they sorted (or made provision to sort) before I collected the car. Owning the car for 2 months now, I've had one or two issues which they have resolved without push back. Overall I would buy from them again, and have recommended them to friends and family. Great work Jay and Jason.
Ben R, 04 May 2023
 

Great service

I cannot fault the service with these guys. I had to look for a new car having had to scrap both mine and my wife’s cars within the space of 6 weeks. We went to the value car centre and found a car for each of us. There were no pressure sales and we found the guys at the dealership very accommodating and helpful. Unfortunately, like any car, things can go wrong and when my one did still within the warranty period, I contacted them & they bent over backwards to resolve and repair the issues. I had regular updates and got my car back today. I dare say that my car is now running even better than when I first got it. Thanks to everyone at the car centre. First class and professional
Neil, 15 Jun 2023
 
Brought a used car from here and had a fantastic experience! Reserving the car was quick and easy over the phone, car was ready for me to look at at the agreed time. I didn’t feel hassled - I was left to look at the car in my own time with them there for any questions I had afterwards! I hadn’t planned to trade in my car after assuming I wouldn’t get for it what I was hoping to get on a private sale, but they asked me if I wanted to trade it in and gave me a pric (which was a very very fair price to start with!) and then matched what I said I wanted for my car! I was quoted £1K less elsewhere so I was very pleased with this and saved me all the hassle of selling my car which was a bonus. Car was MOT’d and serviced before collection and the whole process was smooth and easy. We dealt with Jay who was fantastic but everyone there was really lovely. Would definitely come back in the future when the time comes to upgrade again! Many thanks guys :)
Lydia R, 24 Aug 2023
 
I bought a Ford Focus from the Value Car Centre 3 years ago. They took my old focus in part exchange and the whole transaction was smooth. Three years later I am happy to report that the focus is still going well with no problems. Good service thank you.
Don Irving, 14 Jul 2023
 
I cannot fault the service with these guys. I had to look for a new car having had to scrap both mine and my wife’s cars within the space of 6 weeks. We went to the value car centre and found a car for each of us. There were no pressure sales and we found the guys at the dealership very accommodating and helpful.
Unfortunately, like any car, things can go wrong and when my one did still within the warranty period, I contacted them & they bent over backwards to resolve and repair the issues. I had regular updates and got my car back today. I dare say that my car is now running even better than when I first got it.
Thanks to everyone at the car centre. First class and professional
Neil Foran, 13 Jul 2023
 
I bought a Toyota Auris from The Value Car Centre 2 months ago. They did MOT and Service then they delivered it to my door from Norwich to London. Car same as advert as I seen there is no any issue with it thats why I wait to add comment 2 months. They arranged car finance very easily. They are also friendly and communication is so smooth. Im very pleased to work with them. I could suggest them and give them 5 star. Thanks for the everything. :)
Tugrul Tirpan, 14 Dec 2023
 
So I can highly recommend the guys and owner of this garage!
Very friendly and helpful!
I bought a car with 3months warranty and after 9months a small diesel leak had caused a belt to Frey and got caught in my crank shaft and smashed my engine to pieces.
Value car Center were happy to fix the car at trade price as it was out of warranty, after paying the bill and getting my car back I continued to have issue after issue after issue but each time they took it in and paid the bill, cut a long story short I ended up having to have an engine replacement which they took care of as well as lending me a courtesy car!
Car back and running the way it should!
This place never gave me any attitude towards it all and just wanted to see me rite!!
Couldn’t have asked for more from them tbh considering the total cost to themselves for making this situation rite for me and my purchase.
Obviously not an ideal situation to have in the first place but it’s not like they would have known about the issue in the first place!
Highly recommend Jason and his team
Shane Morley, 16 Nov 2023
 
I have just purchased a Fiesta from these. The whole process was easy and I was even able to trade my car in.
The car was ready early and they contacted me to let me know. All paperwork and tax was quickly sorted and I am happy with my purchase
An MOT was completed and some new tyres put on.
I will recommend this company to others.
Thank you 😊.
Gemma Barnsdale, 15 Nov 2023